linkuan
1
Hello
It is consistenly giving me errors when I use mass execute run balance functions when the account has high amounts above 10 millions.
When it pulls the initial balance (link and load) from the account balance, it gets a 1.xxxxxxxx number instead of the real number.
linkuan
2
Another snapshot. See the 10million threshold.
amy
3
Hi,
Would you please submit a ticket through “Need Help” at upper right corner in your database, fill up the form with information:
- url of the sheet you currently run into this issue with
- steps to reproduce this issue
- screenshot of the issue
- click “Grant Access Right to Ragic Support Team”
So that we can look into your database and check.
Thanks.
linkuan
4
I have submitted ticket.
I have found the problem happens if the amount is above 10million AND have decimals.
linkuan
5
They have fixed this. Today I tested with 8 digit numbers+decimals and it is working well.
Thanks Ragic Team.