Ragic Email Conversations

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#1

Ragic email conversations are really cool.
Is it possible to access the data in a Ragic email conversation and make it part of the record like a subtable?

Things like a list of attachments and content contained in the emails with date.

Is it possible to add a flag to a record in list view showing that there has been an email response.

#2

Hi,

Please refer to this article, it will lead you to create an entry from a received e-mail.

#3

Thank You!

1 Like
#4

Thank you again, this is great. I have some additional questions about this.

  1. I don’t see a email content variable for the attachments on the incoming email, is there a way to capture this data? I tried a few things but can’t figure out how to save attachments to the record.
    https://www.ragic.com/intl/en/doc-kb/196/Creating-an-entry-from-a-received-email

  2. Label - Is it possible to map the label field also. This could be used to map emails to other records.

#5

Hi,

There’s no variable supported for attachments currently, it might need to be managed manually.

Not quite sure what you mean about label, would you mind sharing some examples for a closer look?