I’ve set up and uploaded a Word document (docx) for mail merging in form view. But when I run the command “Mail Merge (Word/Excel)” under “Tools” in form view, the produced document doesn’t show the merged field value. It only shows the field’s name («SenderName») instead.
I don’t know what I do wrong. I have just set up a word document with field names, like «SenderName» throughout the document and I uploaded it on Mail Merge templates. By doing that I expect that Ragic passes the field values whenever I press the Mail Merge option in format view. Isn’t that so?
Btw, it works the same way for Mail Merging in Excel also. Field names only. No field values!
Could it be the free account that I use? Maybe it works only for paid plans?
I found what was the problem. Don’t bother. Case solved!