Google Workspace SMTP settings?

My company is using Google Workspace. So I am trying to use gmail SMTP for sending emails. My procedures are:

  1. Apply an App password in my Google Account
  2. Go to Company Setting, enable SMTP, and configure with the following settings:
    port: 465
    username: my company email
    password: app password generated from Google security page

But I cannot receive any email. And I also checked the mail logs, cannot find any related log entry.
Is there anything I configure error?


I would suggest sending a support ticket via “Need Help” and grant Ragic support access to your database to see if the setting is correct or there’s something abnormal.