If I have a Selection field in a source record that has an option color of green for “Approved”, and then I link & load that field to a subscriber record, the “Approved” shows up, but not the option color. There is no way to set the option colors on the subscriber record because it is a Link & Load field.
Steps to replicate:
Set Options and Option Colors in source record
Create Selection field in subscription record but do not populate with anything
Link source record and subscription record
The text values will load as expected into subscription record but all option colors will but grey.
Just found a work-around. If I set the Options and Option Colors of the subscriber field, and then link it to the source record, the option colors work as expected. But the option colors do not import automatically via the link in the subscriber record.
Fix:
Create listening field in Subscriber record
Set option text to match source record
Set option colors to match source record
Save
Create link between subscriber record and source record
In order for us to reproduce this problem, could you please submit a support ticket using the “Need Help?” button located on the top right corner of your database, describe your working process, and provide us with the sheet URL and related screenshots?