Customise Password Reset email reply


Is there any way of customising the email reply users get when users or an admin resets their password?
At the moment the email puts all the information on one line which looks really amateur. Similar to how we can send customised emails from a user’s record would be great.

I would also like to make the links active using the html <a> tag…

e.g> Hi, Your password to DCCollars Ragic cloud database has been reset. Please sign in at: with your email and temp password 0000 Thanks, The Ragic Team

Sent with Ragic

If not can someone please format it with some line breaks?

Thanks a lot.


Sorry that it’s not supported to customize this system notification email.
However, we will adjust the content as suggested.


Thanks Amy,
Great support as usual.

1 Like


We have made some adjustment. Let us know if you have any further questions.