# Tutorial mode problem

**URL:** <https://community.ragic.com/t/tutorial-mode-problem/1857>\
**Category:** Bugs\
**Created:** [December 30, 2018, 3:49pm UTC](https://community.ragic.com/t/tutorial-mode-problem/1857 "2018-12-30T15:49:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![janosi](https://community.ragic.com/letter_avatar_proxy/v4/letter/j/bc8723/32.png) [@janosi](https://community.ragic.com/u/janosi)\
**Post date:** [December 30, 2018, 3:49pm UTC](https://community.ragic.com/t/tutorial-mode-problem/1857/1 "2018-12-30T15:49:08Z")

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Hi Ragic team,

I have a problem with tutorial mode - even I have been using ragic design mode a hundred times the tutorial mode still switch on. Plus the first time every session when I’m going into design mode, it fades out the screen, but the tutorial box does not appear - so I have to escape from design mode, than go back. The dialogue box only appears the second time.

Is there any way to switch of the tutorial mode?

Thanks  
András

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**Author:** ![jeff\_kuo](https://community.ragic.com/user_avatar/community.ragic.com/jeff_kuo/32/9_2.png) [@jeff\_kuo](https://community.ragic.com/u/jeff_kuo)\
**Post date:** [January 2, 2019, 4:07am UTC](https://community.ragic.com/t/tutorial-mode-problem/1857/2 "2019-01-02T04:07:06Z")

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Hi,

Sorry for the late reply during the holidays. Could you send the URL that you’re using, and the e-mail that you’ve logged in with to [support@ragic.com](mailto:support@ragic.com) for us to do some testing to see what’s going on?

Thanks,

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**Author:** ![janosi](https://community.ragic.com/letter_avatar_proxy/v4/letter/j/bc8723/32.png) [@janosi](https://community.ragic.com/u/janosi)\
**Post date:** [January 2, 2019, 7:51am UTC](https://community.ragic.com/t/tutorial-mode-problem/1857/3 "2019-01-02T07:51:20Z")

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Hi Jeff,

No problem at all, thanks for the feedback - I will send the infos to the support team email!

Thanks,  
András