We bought some credits for trying out the Mass SMS feature, however there is very little documentation on this so I have some questions.
- Where do responses go when the customer/client responds to the text message.
- The send Mass SMS dialog box remains open after sending, and does not give a ‘Finished’ or ‘Success’ response. Will this be updated in the future, as it caused us to send the same message twice because we did not know the first one was successful.
- The text message sent does not attach to the record it was sent to. (Like emails do) Nor do responses apparently.
- The price was pretty different than shown as well, I sent 1 test message to myself (United States) and it was .09 rather than .0079. Now I’ve sent 9 messages, to US, and have spent .81. So .09 each. Which is fine, but it is a large difference than shown on website for cost.
Thank you for your time in answering the above questions.