Hi.
I try to use your template “Customer Service Tickets”
I would like to extend it with customer information loaded from customer sheet based on submitter-email
Can someone point me in right direction here?
Thanks
Hi,
Currently, it’s not supported to trigger the link & load in the “Customer Service Tickets” template when new entries created. I’ve issue a feature request to our developers and will keep you posted here once the feature released.
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Hi,
We’ve supported triggering the formulas and link & load when entries are created via mails. Please kindly test and see if it works as expected. 