Incoming email to record


#1

Hi.
I try to use your template “Customer Service Tickets”
I would like to extend it with customer information loaded from customer sheet based on submitter-email
Can someone point me in right direction here?
Thanks


#2

Hi,

Currently, it’s not supported to trigger the link & load in the “Customer Service Tickets” template when new entries created. I’ve issue a feature request to our developers and will keep you posted here once the feature released.