Download PDF Layout is broken when MailMerge is Active

I don´t know if this is by design or I´m doing something wrong but I tried the download PDF and gave me the PDF file based on my layout, but when I activate the MailMerge something happen and now the PDF prints all fields in a single column.

I´d appreciate your comments.


Can you allow the Ragic support staff access to your account so we can have a look at what is causing this issue?

You can allow access by clicking the “Need Help” link on the upper-right side of your account, and filling the form.

Hello Angie,
I will, thanks!