# Delete filtered not working

**URL:** <https://community.ragic.com/t/delete-filtered-not-working/39>\
**Category:** Bugs\
**Created:** [May 15, 2018, 3:23pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39 "2018-05-15T15:23:32Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![rowangoss1](https://community.ragic.com/letter_avatar_proxy/v4/letter/r/ecccb3/32.png) [@rowangoss1](https://community.ragic.com/u/rowangoss1)\
**Post date:** [May 15, 2018, 3:23pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/1 "2018-05-15T15:23:32Z")

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I filtered a sheet so as to show essentially blank entries so I could delete them.  
Tools-Edit-DeleteAllFiltered does not delete the rows.It presents a window with Yes and No buttons but pressing yes does not delete the rows shown.

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**Author:** ![jeff\_kuo](https://community.ragic.com/user_avatar/community.ragic.com/jeff_kuo/32/9_2.png) [@jeff\_kuo](https://community.ragic.com/u/jeff_kuo)\
**Post date:** [May 15, 2018, 4:12pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/2 "2018-05-15T16:12:09Z")

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Could you give us the URL to your sheet so we can test this issue out? You can either reply it here or send it to [support@ragic.com](mailto:support@ragic.com).

You can also file this with a support ticket so we can go in and try the deletion for you.

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**Author:** ![alaina](https://community.ragic.com/user_avatar/community.ragic.com/alaina/32/117_2.png) [@alaina](https://community.ragic.com/u/alaina)\
**Post date:** [May 16, 2018, 7:49pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/3 "2018-05-16T19:49:04Z")

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Sometimes I have to do this step twice for it to work. In the meantime, try doing it two times in a row.

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**Author:** ![jeff\_kuo](https://community.ragic.com/user_avatar/community.ragic.com/jeff_kuo/32/9_2.png) [@jeff\_kuo](https://community.ragic.com/u/jeff_kuo)\
**Post date:** [May 17, 2018, 1:50am UTC](https://community.ragic.com/t/delete-filtered-not-working/39/4 "2018-05-17T01:50:41Z")

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I see! I think the reason is that you probably reloaded the listing page before the mass delete finished. Next time could you try reloading the screen after the mass delete job was finished and see if all records are actual deleted? We have recently added an auto reload right after the job was finished.

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**Author:** ![rowangoss1](https://community.ragic.com/letter_avatar_proxy/v4/letter/r/ecccb3/32.png) [@rowangoss1](https://community.ragic.com/u/rowangoss1)\
**Post date:** [May 21, 2018, 3:10pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/5 "2018-05-21T15:10:03Z")

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That didn’t work but thanks for trying

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<div class="post-metadata">

**Author:** ![rowangoss1](https://community.ragic.com/letter_avatar_proxy/v4/letter/r/ecccb3/32.png) [@rowangoss1](https://community.ragic.com/u/rowangoss1)\
**Post date:** [May 21, 2018, 3:11pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/6 "2018-05-21T15:11:45Z")

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Reloading showed only the same filtered records.  
Nothing happens when I attempt to delete all filtered.  
What am I doing wrong?

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<div class="post-metadata">

**Author:** ![rowangoss1](https://community.ragic.com/letter_avatar_proxy/v4/letter/r/ecccb3/32.png) [@rowangoss1](https://community.ragic.com/u/rowangoss1)\
**Post date:** [May 21, 2018, 3:14pm UTC](https://community.ragic.com/t/delete-filtered-not-working/39/7 "2018-05-21T15:14:29Z")

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Jeff you don’t need my data to see if your product is working properly.  
Simply it is not working for me. If this won’t work there is no point in me continuing to test Rajic  
please let me know what the problem is.

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**Author:** ![jeff\_kuo](https://community.ragic.com/user_avatar/community.ragic.com/jeff_kuo/32/9_2.png) [@jeff\_kuo](https://community.ragic.com/u/jeff_kuo)\
**Post date:** [May 22, 2018, 2:04am UTC](https://community.ragic.com/t/delete-filtered-not-working/39/8 "2018-05-22T02:04:58Z")

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Hi,

We’re testing on our test servers on filtering out empty records and mass deleting them, and they are working correctly. In your case there may be other reasons that’s causing this behavior, it would be a lot easier for us to find out what the problem is if we can try the exact same steps on your account.

Thanks,  
Jeff